Pengaruh Beban Kerja terhadap Kinerja Pegawai Melalui Kepuasan Kerja pada Dinas Perumahan Rakyat, Kawasan Permukiman dan Cipta Karya Kabupaten Jember

This study analyzes the relationship between workload, employee satisfaction, and employee performance with satisfaction as an intervening variable. Through path analysis on data from the Department of Housing, Settlements, and Creative Works of Jember Regency, using the path analysis method with the assistance of SPSS (Statistical Package for the Social Sciences) software, data was collected from 80 employee respondents to test the influence of these variables on employee performance. The findings indicate that workload has a direct positive and significant impact on employee satisfaction, as well as a positive and significant influence on employee performance. The crucial role of employee satisfaction as an intervening variable is proven, connecting workload with employee performance. The main conclusion is the need to create a work environment that supports optimal satisfaction levels while managing workload according to employee capacity. In the context of human resource management, this balance becomes a crucial factor in achieving organizational performance and effectiveness.   Keywords: Employee satisfaction, Employee Performance, Human Resource Management, Workload