Studi Pelayanan Pengerusan Keterangan Perizanan dan Non Perizinan di Kantor Camat Ujungbatu Kabupaten Rokan Hulu

This study aims to determine the service study of licensing and non-licensing certificates at the Ujungbatu sub-district head office in the upstream district, and to find out the barriers to the services of licensing and non-licensing information in the Ujungbatu sub-district office in Rokan Hulu Regency, public services are all service activities carried out by organizers of public services as an effort to fulfill the needs of receiving services and the implementation of statutory provisions (63 / KEP / M.PAN / 7/2003) In order to better public policy is a decision made by the state especially by the government as a strategy to resolve the country's goals concerned in connection with that according to the regulation number 15 btahnu 2014 regarding service standards guidelines will be used is survey research with quantitative methods as for the results of research that can be concluded the results are in the fairly good category service standards: requirements, pros edur, service products, handling, complaints, suggestions, and input. the author only focuses on the licensing of small micro-businesses so that the research top