Bullying in the workplace in banking

The Bachelor's thesis deals with bullying in the workplace in banking, where bullying is defined as a long-term psychological terror in the workplace. The work contains an explanation of these notions that go along with bullying, these are mobbing, when bullying is by colleagues, bossing is bullying by a superior, and the last important term is staffing, when bullying is by subordinates. The main objective is to describe and characterize workplace bullying, bullying phases, bullying participants, assess how much employees in banking experience with bullying, negative effects on employees and organisation. The work is divided into two units - the theoretical and practical part. The theoretical part deals with the problem of bullying in the workplace, mobbing - its definition, history, participants, socio-demographic aspects, phases and last but not least forms and objectives. Then, this section discusses bossing and staffing. The practical part discusses banking from the perspective of legislation, laws that concern the banking sector. Subsequently, the paper looks at research in the form of a questionnaire survey to determine the frequency of bullying in the banking sector, the form of bullying and who is most likely to become a participant in bullying. The practical part includes an assessment of the level of bullying in banking and a proposal for preventive measures to eliminate bullying in banking