Workflow Management Systems (WfMSs) are complex software systems that require proper support in terms of WfMS performance. We propose here an approach to obtain some performance measurements for WfMSs (in order to compare them) by adopting a black box approach – an aspect that is not yet adequately studied in literature – and report some preliminary results: this allows us to evaluate at run-time the overall performance of a WfMS, comprising all of its constituent elements. We set up two reference processes and four different experiments, to simulate real circumstances of load, ranging from one process instance to several process instances, entering the system either gradually or simultaneously. We identify some key performance indicators (...