Benchmarking and Configuration of Workflow Management Systems

Workflow management systems (WFMS) are a cornerstone of mission-criticial, possibly cross-organizational business processes. For largescale applications both their performance and availability are crucial factors, and the system needs to be properly configured to meet the application demands. Despite ample work on scalable system architectures for workflow management, the literature has neglected the important issues of how to systematically measure the performance of a given system