The relation of verbal behavior to decision formulation in the employment interview.

This is a study of certain aspects of the decision making process in the employment interview. Attention is directed primarily to the relation between verbal behavior in the interview and the interviewer’s decision to employ or not to employ the applicant. Studies of the employment interview have not, in general, been concerned with the manner in which the interviewer reaches his decision. Interest has been focused on the reliability of the decision and on its validity as a predictor of job success. The empirical nature of these studies has resulted partly from concern with the immediate applied problems of improving personnel selection and partly from the difficulty of conceptualizing the development of perceptual and cognitive processes