Identifying Motivation Factors for Employees in Engineering Consultant Firms

[[abstract]]工程技術顧問公司是提供工程技術服務的組織，它集合了工程領域的專業人才提供解決工程建設方面的問題，是一種智慧知識密集型的服務產業。然而隨著環境的變遷，工程技術顧問業面臨了許多問題與衝擊，唯有以科學管理強化人力資源管理制度，建構有效激勵方式吸引優秀員工才能強化公司之競爭力。 本論文調查分析台灣地區之大型工程技術顧問公司，了解員工對激勵因素的喜好程度，並探討員工屬性變項與激勵因素之相互關係，期能幫助業界制定有效之激勵制度。研究結果得到下列結論： (1)、最具吸引力之激勵因素前三名，分別為「提高薪資待遇」、「提高績效獎金制度」、與「工作保障」。而公司有採用激勵因素種類前三名為「提供旅遊活動或特殊休假制度」、「提供退休金、急難救助金、保險制度」、「提供進修或訓練機會」，顯示公司提供之激勵制度與員工對激勵因子偏好項目有所差異。 (2)、公司中教育程度愈高之員工，他們對工作環境條件改善與財務報償期望較高；較年長員工對提供津貼補助的需求較高；年齡愈大員工失業危機感愈重，愈是在乎是否獲得工作保障。 (3)、男性員工對績效獎金之獎勵措施較女性員工更加看重；研究所學歷員工相當重視工作條件的提升；未婚員工看重公司是否提供旅遊活動或提供休閒育樂設施等措施；而已婚(有子女)員工則重視的是公司有否提供工作保障的誘因；年資在1~2年的員工較為重視是否有提供進修機會；年資在5~6年的員工重視工作調任的誘因。 關鍵詞：工程技術顧問公司、科學管理、人力資源管理、激勵因素[[abstract]]Engineering consultant firm provides technical services in civil and infrastructure engineering Engineering consultant firms integrate different fields of engineering experts to design and construct management the civil and infrastructure engineering projects Due to the rapid changes of the environment the Engineering consultant firms have faced some impacts and problems One of the methods is to establish an effective man power management system and to recruit excellent engineers in order to strengthen the competition ability of the Engineering consultant firms This thesis investigates and analyses the “A Class” engineering consultants to understand the preferences of employee and attributes of the variables and motivation factor mutual relations The results are listed as follows: (1) The top three most attractive motivation factors are “the pay raise treatment” “improving performance bonuses” and “job security” The companies had adopted motivation factors for the top three types of “tourism activities or special leave” and “provide retirement disaster relief payments insurance” and “to provide education or training opportunities” It shows that the motivation system provided by company and motivation factors preferred by staff are varied (2) The employees with higher education expect better working conditions and higher pay; the elder employees prefer higher allowance subsidy The more elder employees care about job security because of the unemployment crisis (3) Those male employees more care about the performance bonus incentives than women employees; the employees with MS or higher degree more care about the working environment improvement Those unmarried employees care about the benefit of the tourism activities or leisure recreation facilities; and the married employees care about the job security The employees who service within 2 years care about the advanced learning opportunities; and the employees who service around 5 years more care about post transferring inside the company Keywords：Engineering consultant firm Scientific management human resources management motivation facto