Factors for Business Selecting Non-Profit Incubators-A Case Study on Industries in Southern Taiwan

[[abstract]]育成中心是輔助新創事業茁壯其經營體質，為降低企業投資風險之有效機制。而育成中心本身也是一個組織單位，如何吸引廠商進駐，及如何在現有環境條件下，整合其有限資源，以協助相關進駐廠商營運與成長，乃育成中心永續經營之道與首要之競爭核心能力。 本研究係以育成中心輔導專家群、已進駐及畢業之育成廠商，以及未進駐之廠商為主要三大研究對象。透過國內外之文獻探討，作為實證研究之架構建立。再以層級分析程序法（AHP），進行專家問卷之實證研究，本研究將可能之重要因素，歸類為「組織條件」、「技術支援服務」、「業務推廣服務」三大構面，再依其區分為十四項重要評估準則，並以非營利組織之三類育成中心為方案層選項，探討其影響因素及評選方案結果為何。 本研究進行實證得知，三方在構面方面，皆首重「B 技術支援服務」；而在構面下之各評估準則方面，則首重為「A2經營團隊之能力」、「C1提供產業間互動平台」，但唯獨在「B 技術支援服務」構面時，其首重之評估準則，即有所出入，在輔導專家群與已進駐及畢業之育成廠商角度，一致認為「輔導技術升級及轉型服務」最重要，而未進駐之廠商則認為「B3 提供專業訓練課程」最為重要。 綜合上述可知，有無進駐育成中心之經驗，實有影響其考量評估準則優先順序之不同。因此，本研究在於探討評估影響廠商進駐育成中心之考量因素，其實證結果可供育成產業檢視現行營運服務，是否有符合已進駐及畢業育成廠商之實質需求，若其差異時，可供修正參考，以朝提供最佳、最適之培育產業邁進。另，亦可瞭解未進駐廠商之需求為何，以做其服務項目之增減異動，好作為育成中心未來招商決策之參考依據。[[abstract]]Incubation center is to assist new ventures in strengthening its operating structure and it is an effective mechanism in order to reduce companies’ investment risks Incubation center itself is an organization unit How to attract companies to be stationed and how to integrate limited resources to assist companies in operating and getting growth under current environmental conditions are the primary core competencies for incubation center to remain sustainable management The main object of the study consists of three research targets: expert consultants of the incubation center current stationed and graduated companies and companies that are not yet stationed The empirical research framework was established on the basis of the review of literature from international and Taiwanese research papers With Analytic Hierarchy Process(AHP) and an empirical study survey of experts this study classifies the dimensions into three important factors: organizational conditions technical support and business promotion services In order to explore the influential factors and evaluation results we then divided the three important factors into fourteen major evaluation criteria and used three types of incubation centers under nonprofit organization as options at the project level This empirical research shows that the three important attributes are mainly influenced by “B technical support services” As for the assessment criteria “A2 the ability of the management team” and “C1 provides inter-industry interactive platform” are mainly considered However in "B Technical Support Services" dimension the result shows discrepancy expert consultants of the incubation center and current stationed and graduated companies considered that "Counseling services upgrading and turnaround management service” are most important while companies that are not yet stationed considered "B3 Providing professional training courses" is the most important In summary no matter if the incubation center has experience of entering incubation center or not this in deed affected the priority of its assessment criteria Therefore the results of this study offer incubation center to check if the management service understand the requirements of the current stationed and graduated companies or not and offer a reference amendment if there is a gap in comparison with the real need of the current stationed and graduated companies In addition this study also reveals the requirements of companies that are not yet stationed as the reference so that the incubation center can decide to adjust the service items for recruiting companie