Add to ORKGAims to enhance theoretical and practical understanding of quality management in tourism and hospitality. This book contains 28 chapters by international experts, highlighting the tensions and challenges in tourism and hospitality services management
Written by experts in their areas, Services Marketing: A Managerial Perspective represents the lates...
Tourism today is a global business in which the competition and the customers span international bou...
Today’s quality, in terms of high competition and an increasingly growing demands of consumers one o...
Aims to enhance theoretical and practical understanding of quality management in tourism and hospita...
Aims to enhance theoretical and practical understanding of quality management in tourism and hospita...
Aims to enhance theoretical and practical understanding of quality management in tourism and hospita...
Aims to enhance theoretical and practical understanding of quality management in tourism and hospita...
Aims to enhance theoretical and practical understanding of quality management in tourism and hospita...
Does your staff deliver the highest quality service possible? Customers today expect a very high ove...
Quality in the tourism and hospitality industry involves consistent delivery of products and guest s...
Aims to enhance theoretical and practical understanding of quality management in tourism and hospita...
This book on managing quality in tourism business could be used as a reference for tourism practitio...
Quality and service management is a process intended to create and maintain importance to any servic...
The service industry has never been so competative then it is today. In order to survive companies m...
Stay ahead of your customers as their service expectations change!In Current Issues and Development ...
Written by experts in their areas, Services Marketing: A Managerial Perspective represents the lates...
Tourism today is a global business in which the competition and the customers span international bou...
Today’s quality, in terms of high competition and an increasingly growing demands of consumers one o...
Aims to enhance theoretical and practical understanding of quality management in tourism and hospita...
Aims to enhance theoretical and practical understanding of quality management in tourism and hospita...
Aims to enhance theoretical and practical understanding of quality management in tourism and hospita...
Aims to enhance theoretical and practical understanding of quality management in tourism and hospita...
Aims to enhance theoretical and practical understanding of quality management in tourism and hospita...
Does your staff deliver the highest quality service possible? Customers today expect a very high ove...
Quality in the tourism and hospitality industry involves consistent delivery of products and guest s...
Aims to enhance theoretical and practical understanding of quality management in tourism and hospita...
This book on managing quality in tourism business could be used as a reference for tourism practitio...
Quality and service management is a process intended to create and maintain importance to any servic...
The service industry has never been so competative then it is today. In order to survive companies m...
Stay ahead of your customers as their service expectations change!In Current Issues and Development ...
Written by experts in their areas, Services Marketing: A Managerial Perspective represents the lates...
Tourism today is a global business in which the competition and the customers span international bou...
Today’s quality, in terms of high competition and an increasingly growing demands of consumers one o...