RANCANGAN SISTEM PELATIHAN UNTUK PENINGKATAN KINERJA SDM DI PT. XYZ DELI SERDANG

ABSTRAKHuman resources performance can be increased through the activities of counseling; that is, a process which teaches knowledge, skills, and attitude in order that employees are increasingly skillful and able to take responsibility properly, according to the work standard. The increase of human resources performance is very important for PT XYZ which produces mineral water and soft drink in containers to be marketed in the North part of Sumatera. PT XYZ had some problems with human resources performance which tended to decrease so that this study was conducted in order to know the variables which influenced the human resources performance. The result of the correlation analysis showed that, simultaneously and partially, the variable of knowledge (r = 0.428), skills (r = 0.760), and attitude (r = 0.451) had significant correlation with human resources performance. The result of the descriptive analysis was used as the input in determining the need for training. Based on the result of the correlation and descriptive analyses, it was found that the design of training system could be used to increase the variables of knowledge, skills, and attitude. The training designs of maintenance, individual and team achieve goals, analytical and creative thinking for problem solving, coaching, leadership, and continuous improvement were expected to be able to cope with the factors which influenced the decrease in the human resources performance.Kata Kunci: Human Resource Performance, Competence dan Training System Design. PendahuluanSumber Daya Manusia (SDM) merupakan aset penting untuk menunjang keberhasilan suatu organisasi. SDM adalah pelaksana seluruh kebijakan organisasi sehingga perlu dibekali dengan pengetahuan yang memadai. Pentingnya sumber daya manusia ini perlu disadari oleh semua tingkatan manajemen di perusahaan. Bagaimanapun majunya teknologi saat ini, namun faktor manusia tetap memegang peranan penting bagi keberhasilan suatu organisasi.Banyak usaha yang dilakukan untuk meningkatkan kinerja SDM, diantaranya melalui kegiatan pelatihan. Kegiatan pelatihan merupakan proses memberikan atau meningkatkan kemampuan dan keterampilan serta menanamkan sikap kepada karyawan dimana proses tersebut akan sangat membantu karyawan dalam mengkoreksi kekurangan kerjanya di masa silam sehingga karyawan tersebut dapat meningkatkan kinerjanya dalam bekerja.Kegiatan pelatihan merupakan sebuah proses mengajarkan pengetahuan dan keahlian tertentu serta sikap agar karyawan semakin terampil dan mampu melaksanakan tanggung jawab dengan baik, sesuai dengan standar kerja. Kegiatan pelatihan juga dimaksudkan untuk mengurangi kesenjangan antara sumber daya yang dimiliki perusahaan dengan sumber daya manusia yang diharapkan perusahaan agar perusahaan dapat mencapai tujuan, visi dan misi