Resolving conflicts within organization

Interaction between individuals, whether it would be with colleagues, business partners or supervisors, is inevitable in every organisation. Collaborative work and aim for common goals encourages idea, experience and insight exchange. From time to time differences in opinions might arise, which result in value- related or intellectual clash, also known as a conflict. Therefore, it is paramount to know how to manage conflicts. In order to successfully overcome the conflicts, organisations should have the knowledge of effective conflict management methods. Conflicts are natural phenomena, occurring throughout the process of social development and they can damage and/or benefit the organisation and its employees. The aim of the study: to review the concept and analyse the essence of organisational conflicts; to determine the main reasons for and consequences of organisational conflicts; and to discuss conflict management methods. Object of study: organisational conflicts