Organizational Change of Parking Systems at University of Colorado Hospital

During a move from the 9th Avenue campus to the new Fitzsimons campus, University of Colorado Hospital made improvements to the existing parking policies. The new parking policies were met with resistance and complaints by employees. This problem caused employee tardiness, lowered morale, and decreased job satisfaction. Data gathered through secondary data, questionnaires and group interviews provided information establishing the extent and nature of the resistance to the new parking policies. Validity was enhanced through multiple methods. Through action research, underlying reasons were investigated for these parking issues and the researcher proposed a collaborative strategy to improve the systems related to parking for University of Colorado Hospital employees through an enhanced communication effort and increased used of security guards in parking lots during peak arrival and departure times