PROSEDUR PELAKSANAAN REKENING TABUNGAN SIMPEDES DI BANK BRI CABANG PEMBANTU UNAIR SURABAYA

Along with the increasing economic growth in Indonesia, the greater the demand on the banking system. Modern society requires fast and accurate service. The development of today's business world demands alertness of banks in providing fast and accurate service. In this information age banks are required to come forward as a conduit of information quickly and accurately as well as with financial funds for various business transactions. PT. Bank BRI is one bank that has been widely recognized and preferred by many people. In carrying out its activities, PT. Bank BRI provides a special section duties provide services to customers of PT. Bank BRI either about the services offered by banks and serve complaints from customers. Because however, PT. Bank BRI can not simply ignore the needs and desires of its customers because it is included in the company's goal to provide the best service for its customers, so that the form of service to be provided in advance has been programmed in such a way in order to provide the best service. One of the steps undertaken by PT Bank BRI to provide the best service to our customers is to make a quality procedures. The procedure is made in order for customer services more effectively and efficiently. One procedure that is made by PT. Bank BRI is to make the account opening procedure in order for the customer account opening process runs smoothly. Based on the points mentioned above reasoning, the authors are interested to know the procedure of opening a savings account at PT. Bank Rakyat Indonesia ( Persero ) Tbk . Keywords: Procedures for implementing the savings account branch BR