LibQUAL+® (Library Quality), ProSeBiCA (Development of New Library Services by Means of Conjoint Analysis), and CAPM (Comprehensive Access to Printed Materials)
- Choudhury, Sayeed
- Kyrillidou, Martha
- Heath, Fred
- Cook, Colleen
- Koeper, Bettina
- Decker, Reinhold
- DeFranco, Francine
- Hiller, Steve
- Hinchliffe, Lisa Janicke
- Kryillidou, Martha
- Self, Jim
- Stein, Joan
DOIAbstract
Choudhury S, Kyrillidou M, Heath F, Cook C, Koeper B, Decker R. LibQUAL+® (Library Quality), ProSeBiCA (Development of New Library Services by Means of Conjoint Analysis), and CAPM (Comprehensive Access to Printed Materials). In: DeFranco F, Hiller S, Hinchliffe LJ, Kryillidou M, Self J, Stein J, eds. Proceedings of the Library Assessment Conference: Building Effective, Sustainable, Practical Assessment. Washington, D.C: Association of Research Libraries; 2007: 9-14
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