Add to ORKGIIT Libraries conducted LibQUAL+ service quality assessment in 2004 and 2006. This presentation will outline strategies we undertook to address issues identified in the 2004 assessment, and evaluate their success based on assessment results in 2006. We will also discuss the importance of measuring academic library effectiveness in higher education’s emerging outcomes-based culture
LibQUAL+(tm) is a suite of services that libraries use to solicit, track, understand, and act upon u...
This paper discusses the emergence and forging of consensus in relation to the LibQUAL+ project as i...
Service quality measuring tools and methods should be revisited to address the changing environments...
IIT Libraries conducted LibQUAL+ service quality assessment in 2004 and 2006. This presentation will...
IIT Libraries conducted LibQUAL+ service quality assessment in 2004 and 2006. This presentation will...
Effective Library Assessment is crucial for a successful academic library. But what do we mean by li...
Assessment in academic libraries is more important than ever as we strive to satisfy users, administ...
University library plays a dynamic role in accomplishing the overall goals of its parent organizatio...
Abstract and poster from the 2006 Integrated Advanced Information Management Systems (IAIMS) Annual ...
This paper discusses the use of the LibQUAL+ library survey instrument and its ability to define an ...
University library plays a dynamic role in accomplishing the overall goals of its parent organizatio...
LibQUAL+?? is a suite of services that libraries use to solicit, track, understand, and act upon use...
There are three primary mechanisms for interpreting library service quality assessment scores. First...
This exploratory study considered the problem of assessing quality in academic libraries. The resear...
Poster was presented at the Library Assessment Conference in Charlottesville, Virginia held Septembe...
LibQUAL+(tm) is a suite of services that libraries use to solicit, track, understand, and act upon u...
This paper discusses the emergence and forging of consensus in relation to the LibQUAL+ project as i...
Service quality measuring tools and methods should be revisited to address the changing environments...
IIT Libraries conducted LibQUAL+ service quality assessment in 2004 and 2006. This presentation will...
IIT Libraries conducted LibQUAL+ service quality assessment in 2004 and 2006. This presentation will...
Effective Library Assessment is crucial for a successful academic library. But what do we mean by li...
Assessment in academic libraries is more important than ever as we strive to satisfy users, administ...
University library plays a dynamic role in accomplishing the overall goals of its parent organizatio...
Abstract and poster from the 2006 Integrated Advanced Information Management Systems (IAIMS) Annual ...
This paper discusses the use of the LibQUAL+ library survey instrument and its ability to define an ...
University library plays a dynamic role in accomplishing the overall goals of its parent organizatio...
LibQUAL+?? is a suite of services that libraries use to solicit, track, understand, and act upon use...
There are three primary mechanisms for interpreting library service quality assessment scores. First...
This exploratory study considered the problem of assessing quality in academic libraries. The resear...
Poster was presented at the Library Assessment Conference in Charlottesville, Virginia held Septembe...
LibQUAL+(tm) is a suite of services that libraries use to solicit, track, understand, and act upon u...
This paper discusses the emergence and forging of consensus in relation to the LibQUAL+ project as i...
Service quality measuring tools and methods should be revisited to address the changing environments...