PENGARUH KUALITAS PRODUK DAN KUALITAS LAYANAN TERHADAP KEPUASAN KONSUMEN DAN MINAT BELI ULANG (Survei Pelanggan Pada Ranch Market Pondok Indah)

dominant dimension in repurchase intention variable. The results of hypothesis testing are: 1) product quality and service quality influence the customer satisfaction and repurchase intention, 2) product quality and service quality influence the customer satisfaction, 3) product quality and service quality influence the repurchase intention, 4) customer satisfaction influence the repurchase intention. Keywords: Product Quality, Service Quality, Customer Satisfaction, Repurchase Intention