Análisis de la experiencia internacional en servicios de administración electrónica basados en XML

The usage of XML markup language and related technologies in the development of e-government services to improve codification, integration and interchange of electronic information is analysed. There are different alternatives to introduce XML technologies to e-government, namely: the usage of XML markup language, the usage of a language based on XML but oriented specifically to e-government, such as GOVML, or the usage of specific markup languages for specific purposes, such as: UBL and EML. It is concluded that XML based technologies have certain strategic application within an organization, among them can be pointed out the following ones: the improvement of work chain, the return of investments in a short term, the management of intangible assets of the organization, and the development of innovative e-gov services. Nevertheless, XML related technologies by themselves do not report any added value to an organization, their actual value depends on how efficiently and coherently XML technologies are applied in the context of an organization