Development of a European Framework for

Abstract: The term e-government stands for an ICT enabled transformation of the public sector. New forms of collaboration and inter-organizational public service networks become feasible, to fulfill public tasks more efficiently and effectively. Even though e-government is being promoted by the EU, tangible results are ra-ther scarce. The European Commission and the EU member countries therefore strive for a more coherent development of e-government within the EU. Neverthe-less, it’s being implemented very differently in the EU member countries. One reason for this diverse development seems to be that different competences for the personnel of public administrations are associated with e-government in the EU member countries. This article describes the first steps of the development of an e-government competence framework. This framework is initially being devel-oped in the COMPATeGov project with public administrations from Bulgaria, Germany, Greece, and Romania. The article sums up the first results of a literature review on e-government competences, a survey, and focus group workshops. It outlines a first set of e-government competences and concludes with a forecast of the next steps in the project, in order to validate and facilitate the results.