Comparative Study on E-Government Indicators between Romania and the European Union

The development of e-government services increases the performance of the public sector by using ICT to deliver information to citizens, businesses, and public agencies. This article examines the development of e-government in Romania and compares it with the other EU countries. The indicators comparison is based on the seven e-government survey reports performed by the United Nations between 2003 and 2014 on 193 countries. The conceptual framework of the survey expresses a holistic view of the e-government development index (EGDI) and has three main dimensions: online services availability, telecommunication infrastructure, and hu-man resource capacity. The UN global e-government ranking was intended to offer a performance rating of national governments relative to one another. Romania is ranked as a high-EGDI (between 0.5 and 0.75) country in 2014 worldwide with and EGDI value of 0.56315. Otherwise, among the EU countries, Romania is one of the low-ranked countries regarding the e-government development index in all the seven surveys. There are many opportunities for high-EGDI and middle-EGDI countries to continue e-government development. Considering EU strategies, investments in IT infrastructure, in education, and continuous transformation in online public services, there can be a considerable improvement of e-government in Romania and the other EU countries as well