MOTIVATION OF CYBERLOAFERS IN THE WORKPLACE ACROSS GENERATIONS IN INDONESIA

In the era of constant connectivity, using the internet for personal purposes during working hours may become counterproductive. However, surfing for a few minutes could be stress reliever for employees. Therefore, the objective of this study is to analyze motivation of cyberloafers among Indonesian employees across generations. Data gathered from 313 respondents was analyzed using descriptive and chi-square analysis. Major findings of this study were that the three generations cyberloafed during office hours, but in different amounts of time and different motivation. Gen Y had a tendency to blend internet for task-personal purposes at work; whereas Gen X and Baby Boomers merely used the internet for task completion. Cyberloafing is not only the result of the employees being counterproductive, but also management failure in implementing internet policy and giving sanctions consistently. Hence, it is recommended that organizations should promote a culture of hard work by giving challenging targets with attractive incentives