Iowa Budget Report, Iowa Workforce Development Budgets, 2018-2019

IWD strives to improve the income, productivity and safety of all Iowans. In conjunction with state and local economic development efforts, IWD also assists businesses to fulfill their workforce needs. The majority of IWD services are mandated by state and federal laws and regulations. Major products and services of IWD are: Workforce Center Services (services to assist businesses to identify and hire productive employees, and workers to obtain jobs and achieve career growth) Compliance Assistance and Enforcement (various activities to enhance the economic security, safety and health of Iowans) Unemployment Insurance (benefits for persons who have lost their job through no fault of their own) Workforce Information and Analysis (data for business, schools, individuals, economic developers, and government to allow them to make informed choices about careers, expansions, wage levels, etc.) Adjudication, Compliance, and Education (adjudication of income support issues for workers who have been injured on the job and unemployment insurance appeals) Resource Management (internal services, such as human resources, financial and budget support, public relations, etc., that support the department as a whole) We provide services through a statewide delivery system developed in conjunction with our workforce development partners. Administrative staff are centralized in two offices in Des Moines located at 1000 East Grand Avenue and 150 Des Moines Street. In 1999, the Unemployment Insurance Service Center was established at 150 Des Moines Street. The Unemployment Insurance Service Center handles a substantial share of new and continued claims