My bachelor´s thesis deals with the characteristics of administration procedures as well as with explanations of important notions in this field. In the theoretical part of my thesis I focus on basic terminology which is used in modelling of administration procedures. Next there are notions concerning the quality of administration procedures explained and consequently I describe several examples of methods how to increase the quality and audit. After this I describe individual administration procedures which are divided into two groups: inward and outward. The practical part of my thesis deals with the characteristics of Provident company, Ltd. and its company procedures. Characterize the process of accounting for subsequent processes that ...