This Bachelor's thesis focuses on characteristics of administrative processes in government administration. The first part presents theoretical basics for the analytic part and deals with explaining initial concepts: process, administrative process, administrative workflow, public administration, government administration, filing and shredding order, and other concepts closely related to administrative processes and government administration. Furthermore in the theoretical part, the author deals with the analysis and description of executors of government administration, particularly focusing on ministries. The second part of the Bachelor's thesis focuses on characteristics of a selected government body and its services. Moreover, this ...