This article outlines the utilization of Petri nets as a computerized process modeling and analysis tool for the study of the Edmonton Mail Processing Plant (MPP). Development of new systems or designing improvement in existing system-such as the MPP-are some of the challenges faced by decision makers and managers on a regular basis in the industry. In order to make prudent decisions, modeling and analysis of the underlying processes that constitute new or existing systems has become essential. Usually process modeling and analysis is performed by initially developing a graphical portrayal of the process and then by dynamically studying the response of the process to external and internal factors. In this article an overview of Petri net ba...