The ‘hotel experience’ is changing – and so are hotel room prices. New Zealand hotel room rates have increased significantly since 2000, as has hotel room occupancy. New Zealand hotel room rates are cheaper than many other international destinations. There are good reasons for New Zealand hotel room prices (ADR’s) to be maintained and could even increase. However, to justify increased hotel room ADR’s the New Zealand hotel industry must provide increased value. The onus is on the hotel industry to change the consumers mind set away from ‘price’ to that of ‘the value of hotel experience’. The purpose of this research brief is to add to, and balance the public commentary that New Zealand hotel room Average Daily Rates (ADR’s) are expensive...
Purpose – The aim of the study is to assess customer perceptions of service quality delivered by fro...
New Zealand has successfully promoted itself to the point of potential over-tourism/peak-tourism wit...
The Tourism & Oil project is undertaken against the backdrop of highly volatile oil prices, especial...
Guest satisfaction and dissatisfaction in luxury hotels are based mainly around expectations and per...
Hospitality is a principal tourism characteristic group, yet its recent economic performance in New ...
Pricing of hotel rooms is a key player in the tourism industry as it has a bearing on the nature of ...
With the increasing use of Web 2.0 applications, user-generated content (UGC) has gained importance ...
Hotels have a considerable influence in increasing regional tourism and the economy. The hotel itsel...
The acute public hospital is the most visible part of the public health system, and also the most ex...
A lot of people visit New Zealand, but you would have to wonder why when all we hear in the media is...
This report investigates the role of guest amenities in three, four and five-star rated Wellington (...
The New Zealand hospitality sector has become increasingly competitive in the past decade. The incre...
With the rapid development of tourism in New Zealand, the motel industry shows fast developing the t...
Abstract The importance of customer retention has become a major theme in the literature since th...
In this first edition of the New Zealand Hotel Research Bulletin, we present a demonstration of our ...
Purpose – The aim of the study is to assess customer perceptions of service quality delivered by fro...
New Zealand has successfully promoted itself to the point of potential over-tourism/peak-tourism wit...
The Tourism & Oil project is undertaken against the backdrop of highly volatile oil prices, especial...
Guest satisfaction and dissatisfaction in luxury hotels are based mainly around expectations and per...
Hospitality is a principal tourism characteristic group, yet its recent economic performance in New ...
Pricing of hotel rooms is a key player in the tourism industry as it has a bearing on the nature of ...
With the increasing use of Web 2.0 applications, user-generated content (UGC) has gained importance ...
Hotels have a considerable influence in increasing regional tourism and the economy. The hotel itsel...
The acute public hospital is the most visible part of the public health system, and also the most ex...
A lot of people visit New Zealand, but you would have to wonder why when all we hear in the media is...
This report investigates the role of guest amenities in three, four and five-star rated Wellington (...
The New Zealand hospitality sector has become increasingly competitive in the past decade. The incre...
With the rapid development of tourism in New Zealand, the motel industry shows fast developing the t...
Abstract The importance of customer retention has become a major theme in the literature since th...
In this first edition of the New Zealand Hotel Research Bulletin, we present a demonstration of our ...
Purpose – The aim of the study is to assess customer perceptions of service quality delivered by fro...
New Zealand has successfully promoted itself to the point of potential over-tourism/peak-tourism wit...
The Tourism & Oil project is undertaken against the backdrop of highly volatile oil prices, especial...