THE IMPACT OF BANKING ETHICS ON THE FINANCIAL PERFORMANCE OF BANKS: THE MODERATING EFFECTS OF NORMS

Banking plays a decisive part in civilization in the twenty first century. It enables operations and transactions between persons, businesses and other institutions in an economy through its functions. The modern banking facilities are a prerequisite to meeting fundamental expectations such as purchasing a house or even earning salaries from employers. A change in the way people deal with money has been inspired by the banking account where people are invited to put their money on a bank account instead of putting it under a mattress. Banks have developed a strong reputation around checking accounts using the protection statement that people are more likely than in a bank to lose their money home. This statement has served to guarantee that the funds are physically protected and stable by taking safety precautions in banks The research implemented a mixed approach methodology throughout implementing both interviews and questionnaires for collecting data