Futuristic hotels: A study on evolution and growth of smart hotels

One of the most important technological trends that the hotel industry has seen in the recent times is the emergence and rise of smart technology. Implementation of modern technology in the hotels is advantageous to the guest as well as the hotels. It has been observed that modern technology is very effective in order to improve financial results and in achieving customer satisfaction especially in today’s competitive world. This paper tries to explain what a smart hotel is and why the technology is becoming so important in today’s time and how it is influencing the Hospitality Industry Globally