The Industrial Placement Program is a mandatory program that the Universitas Multimedia Nusantara Hotel Operations Program students must do. The writer took the Industrial Placement Program in the Housekeeping Department at UMN Dormitory started from July 7th until October 23rd, 2020. The purpose of this Industrial Placement Program is to increase practicum skills and to gain experience in the real industry. Due to the pandemic COVID-19 that came to Indonesia in March 2020, the writer is getting difficulty finding hotels that are open for the trainee to do the industrial placement. So, the writer chose to do an Industrial Placement Program in UMN Dormitory. Doing the Industrial Placement Program at UMN Dormitory, the writer learns about cle...