Reward and incentive programs and employee satisfaction: Case study of dm-drogerie markt d.o.o.

Purpose: Since reward and incentive programs play a key role in attracting new employees and motivating existing ones, we decided to investigate which programs are used by highly desirable employers and how satisfied their employees are with these programs. Methodology: A survey on employee satisfaction with work and reward and incentive programs was conducted among 160 (10%) employees of the company dm-drogerie markt d.o.o. The obtained data were processed using methods of descriptive statistics and non-parametric tests. Results: The average satisfaction of employees with the reward and incentive system is 4.39 on a scale from 1 to 5, where 5 means “completely satisfied”. The average job satisfaction is 4.47, and a moderate positive correlation was found between job satisfaction and satisfaction with the reward and incentive system (rs=0.523, p