The antecedents of employee’s performance: case study of Nahdlatul Ulama University of Surabaya, Indonesia

The success of an organization in achieving its goals is not separated from the existence of creative and quality Human Resources (HR). Employee participation in doing the best for the organization's success. Human resources are a determining factor in carrying out good work to achieve organizational goals for the better. The purpose of this study was to identify the influence of Organizational Citizenship Behavior (OCB) on employee performance with job satisfaction as a mediating variable. The sample in this study were 70 permanent employees of the education administration of the Nahdlatul Ulama University in Surabaya, using total sampling techniques. This research is quantitative, in collecting data by distributing questionnaires then analyzed using method Partial Least Square (PLS)with SmartPLS 2.0 software. The results showed that Organizational Citizenship Behavior (OCB) had a significant direct effect on employee performance and job satisfaction, and job satisfaction had a significant direct effect on employee performance. This study also shows that job satisfaction can mediate the influence of Organizational Citizenship Behavior(OCB) on partial employee performance