Hospitals are a health care institution that organizes multiple health services in a plenary, one of the important indicators that must be considered in health services is patient satisfaction. Patient satisfaction is one of the important elements in evaluating service quality by measuring the response of patients after receiving health care services. The patient satisfaction level also depends on the quality of services offered with patient expectations. This study aims to explain the relationship of the quality of health services with the satisfaction of BPJS participants. This research is a quantitative study with an analytic survey approach, using cross sectional design. The population in the study was all BPJS users in the inpatient ro...
Kepuasan pasien merupakan sebuah keberhasilan pelayanannkesehatannserta perihal yang paling wajib di...
Government through the Health Insurance Provider Board (BPJS Kesehatan) which is the incarnation of ...
Patient satisfaction can generally occur after the patient compares between the services he / she ob...
The quality of health services reflects the improvement of health services in achieving patient sati...
The quality of health services is a basic thing that must be possessed by every health institution, ...
Background: The quality of health services in hospitals is strongly influenced by the process of ser...
Quality health care is the most important thing in the healthcare industry. Quality health services ...
Patient satisfaction is the main indicator of the quality of hospital services as well as a measure ...
Patient satisfaction is a function of the patient's assessment of the health services provided by th...
Consumer satisfaction with the services received can be measured by comparing expectations with the ...
The Indonesian government has created a program to improve the welfare of the community in the healt...
Based on the Law of the Republic of Indonesia No. 36 of 2014, Health Service is any effort or activi...
The quality of service is a form of the patient assessment of the level of service received. Good se...
Zarra Ozzi Annisa J410131039 DIFFERENCES OF PATIENT SATISFACTION BPJS AND NON BPJS ON QUALITY OF ...
Background: Quality hospital services are demands that must be met, in improving the quality and sat...
Kepuasan pasien merupakan sebuah keberhasilan pelayanannkesehatannserta perihal yang paling wajib di...
Government through the Health Insurance Provider Board (BPJS Kesehatan) which is the incarnation of ...
Patient satisfaction can generally occur after the patient compares between the services he / she ob...
The quality of health services reflects the improvement of health services in achieving patient sati...
The quality of health services is a basic thing that must be possessed by every health institution, ...
Background: The quality of health services in hospitals is strongly influenced by the process of ser...
Quality health care is the most important thing in the healthcare industry. Quality health services ...
Patient satisfaction is the main indicator of the quality of hospital services as well as a measure ...
Patient satisfaction is a function of the patient's assessment of the health services provided by th...
Consumer satisfaction with the services received can be measured by comparing expectations with the ...
The Indonesian government has created a program to improve the welfare of the community in the healt...
Based on the Law of the Republic of Indonesia No. 36 of 2014, Health Service is any effort or activi...
The quality of service is a form of the patient assessment of the level of service received. Good se...
Zarra Ozzi Annisa J410131039 DIFFERENCES OF PATIENT SATISFACTION BPJS AND NON BPJS ON QUALITY OF ...
Background: Quality hospital services are demands that must be met, in improving the quality and sat...
Kepuasan pasien merupakan sebuah keberhasilan pelayanannkesehatannserta perihal yang paling wajib di...
Government through the Health Insurance Provider Board (BPJS Kesehatan) which is the incarnation of ...
Patient satisfaction can generally occur after the patient compares between the services he / she ob...