Background: Quality hospital services are demands that must be met, in improving the quality and satisfaction of the community as service users. Patients tend to make the decision not to re-visit a hospital if the services provided are of low quality. The problem that is often faced by the hospital, in general, is that it has not been able to provide the services that the community really expects. The main factor is because the service has low-quality management.Purpose: This study aims to measure the relationship of service quality to the satisfaction level of Insurance and Social Security patients at Tanjung Selamat Hospital, Langkat.Method: The research design was a cross-sectional study at the Tanjung Selamat Hospital, Langkat. The resp...
Quality of service is a form of assessment consumer (patient) againt the level of service that is ac...
Many human resources at public health center assume that the number of participants Social Health Ca...
Zarra Ozzi Annisa J410131039 DIFFERENCES OF PATIENT SATISFACTION BPJS AND NON BPJS ON QUALITY OF ...
Background: The quality of health services in hospitals is strongly influenced by the process of ser...
All hospitals in Indonesia are required to serve BPJS patients with quality services. Service qualit...
Hospitals are a health care institution that organizes multiple health services in a plenary, one of...
The quality of health services reflects the improvement of health services in achieving patient sati...
Background : BPJS Health as a legal body health insurance providers continue to develop themselves t...
The Indonesian government has created a program to improve the welfare of the community in the healt...
Patient satisfaction is influenced by the quality of services and health facilities. Hospitals must ...
Users of health services demand quality services in hospitals not only regarding recovery from physi...
Abstrak Hadirnya program BPJS kesehatan bagi masyarakat di Indonesia, justru melahirkan berbagai per...
Patient satisfaction is a function of the patient's assessment of the health services provided by th...
Patient satisfaction as users of services is one indicator in assessing the quality of services at t...
The increasing of public awareness of health, will lead to increasedemands for health service. Satis...
Quality of service is a form of assessment consumer (patient) againt the level of service that is ac...
Many human resources at public health center assume that the number of participants Social Health Ca...
Zarra Ozzi Annisa J410131039 DIFFERENCES OF PATIENT SATISFACTION BPJS AND NON BPJS ON QUALITY OF ...
Background: The quality of health services in hospitals is strongly influenced by the process of ser...
All hospitals in Indonesia are required to serve BPJS patients with quality services. Service qualit...
Hospitals are a health care institution that organizes multiple health services in a plenary, one of...
The quality of health services reflects the improvement of health services in achieving patient sati...
Background : BPJS Health as a legal body health insurance providers continue to develop themselves t...
The Indonesian government has created a program to improve the welfare of the community in the healt...
Patient satisfaction is influenced by the quality of services and health facilities. Hospitals must ...
Users of health services demand quality services in hospitals not only regarding recovery from physi...
Abstrak Hadirnya program BPJS kesehatan bagi masyarakat di Indonesia, justru melahirkan berbagai per...
Patient satisfaction is a function of the patient's assessment of the health services provided by th...
Patient satisfaction as users of services is one indicator in assessing the quality of services at t...
The increasing of public awareness of health, will lead to increasedemands for health service. Satis...
Quality of service is a form of assessment consumer (patient) againt the level of service that is ac...
Many human resources at public health center assume that the number of participants Social Health Ca...
Zarra Ozzi Annisa J410131039 DIFFERENCES OF PATIENT SATISFACTION BPJS AND NON BPJS ON QUALITY OF ...