Digital Nudging to Reduce Techno Stressors: Insights from Qualitative and Quantitative Studies

Technostress has negative consequences for employees health and job performance. Therefore, organizations search for effective strategies to reduce technostress. Research shows that organizational factors, such as technical support, and individual factors, such as neuroticism, influence techno stressors. We aim to complement this by focusing on technological factors, such as the design of digital technologies. We, therefore, use knowledge from digital nudging literature to consider how this might offer a different, technological oriented strategy to reduce techno stressors. We collected data from 102 employees and offer two findings. First, we identify eight digital nudges used in organizations to reduce techno stressors. Second, we offer insights into the usefulness of these eight digital nudges to reduce specific techno stressors. These contribute to the existing literature by identifying digital nudging as a practical approach to reducing techno stressors and providing digital nudging forms for each of the five techno stressors