case study on a service base company

The topic of the research is impact of leadership styles on employee performance at ABC Company. The main reasons as to why the researcher was guided to conduct a study based on the above problem was low performance of employees, job dissatisfaction among employees, increasing absenteeism and turnover rate and considerable increase of client complaints. As the objectives of this study the below statements can be stated. To understand the current styles of leadership within the organization, to identify the factors affecting employee performance, to identify the most determinant factor for employee performance and to recommend an effective leadership style which can enhance the employee performance of ABC Company. The sample size of the research was 80 employees where the population was 80 employees which is same as the sample size. Researcher has used two types of data collection methods which are primary and secondary. Furthermore, as the data analysis method the researcher has used qualitative and quantitative methods to analyze the collected data. Finally, the data presentation has done by using linear scales, tables, charts, pie graphs and scatter graphs. The key findings of the research are as follows. As qualitative findings it proved that the independent variables which are democratic, laissez faire and transformational leadership styles have a positive relationship with the dependent variable which is employee performance and also autocratic and transactional leadership styles have negative relationship with employee performance. As the qualitative analysis also, the findings were proved