Training And Development: The Experiences Of Individual Employees At A Sarawak Government Agency

This research aimed to investigate the experiences of employees in undergoing training at a Sarawak government agency. Qualitative research method was applied for this research to obtain a better understanding on the experiences of the employees. This study used a sampling method which aimed choosing five employees from a Sarawak government agency in Kuching. A phenomenological approach was used to explore employee perceptions. Besides, the data collected in this research were analysed by using thematic analysis. Based on the data collected, the overall experiences of employees in undergoing training is affected by organisation driven which are through analysing training needs, management supports and recommendations from the superior. There were two main types of training and development programmes that have attended by the employees which were succession planning and leading team with courageous conversation. Besides, there were three themes emerged for strategies to improve the management of training and development. The three themes were adapting technology, benchmarking and better engagement. Overall, this study provides ideas and illustrations to organisations, human resource practitioners and future researchers regarding on the experiences of employees in undergoing training programmes