Front-end Analysis of Employee Performance: A Human Performance Technology Study

HPT is a field of study which aims to improve performance in individual performer level, organizational level, and societal level. It is defined as “the study and ethical practice of improving productivity in organizations by designing and developing effective interventions that are results-oriented, comprehensive and systemic” (Pershing, 2006, p.6). Each word in the definition emphasize not only importance of Human Performance Technology (HPT) but also its aim. Study word include systematic and disciplined inquiry for asking questions and searching for answers in an orderly manner. Therefore, study is a key element for understanding and improving practice of HPT, in detail, it is critical to select, design, develop, and test interventions. Ethical practice means pursuing confidentiality, competence, and collaboration and trustworthiness among partners by using performance technology strategies and standards in research and practice. HPT aims to improve quality and value of the product by modifying inputs and processes. It does focus not only on workers but also leaders/managers to design and develop effective interventions. Effective interventions mean doing the right action based on organizational goal and doing it with minimum inputs. HPT intervention results must be tangible and measurable, influence organization positively, and create value for all stakeholders by solving the problem comprehensively (Pershing, 2006)