Air Carrier Flight Operations

Most air carriers operate under a system of prioritized goals including safety, customer service (on-time departures and arrivals) and operating economics. The flight operations department is responsible for the safe and efficient movement of passengers and/or cargo which ultimately generate the revenue for the airline. The major components needing to be coordinated for any given flight include the aircraft and support equipment, cockpit and cabin crews (together known as the “flight crew”), maintenance, and ground service personnel. Although the maintenance and ground crew activities are critical to support flight operations, the emphasis in this document is on the regulation and scheduling of the flight crews to conduct a given flight, followed by a detailed discussion of the activities of flight crews during the phases of a typical revenue flight sequence. Note that this chapter does not attempt to address detailed airmanship and flight maneuvering topics and only includes such information in the context of the overall flight operation. However, specific flight procedures that may have a direct impact on the operational goals are included to aid in understanding the nature and complexity of the factors involved