Emergency Department Staffing and Overcrowding

Overcrowding in the emergency room (ER) is a decades old problem that can be caused by factors both internal and external to the (ER). The ripple effects from this problem can be seen throughout the hospital. This change project seeks to identify and find solutions to patient flow problems that occur in the emergency room (ER) in order to: decrease patient wait times, reduce ER overcrowding, reduce costs, and to increase patient satisfaction and overall outcomes