The psychometrics evaluation of administrative staff's job satisfaction

The objective of the study was to evaluate psychometric properties of a scale which assesses job satisfaction of the administrative staff while working with their Higher Education Institutions (HEI). Data were obtained from 322 administrative personnels from various types of job categories and demographics. The instrumentation utilised the five-point Likert Scale in measuring administrative staff’s job satisfaction to their HEI. The exploratory and confirmatory factor analyses, reliability analysis were executed to investigate the measurement properties of the scales. The results indicated that the psychometric elements were in favour of the factorial structure of the administrative job satisfaction scale