Increasing professional motivation in a small-sized organization : Case company: Nonstop Autopesu

Employees of Nonstop Autopesu, a washing center located in Helsinki, Finland, are currently facing a lack of professional motivation, which leads to a staff turnover and productivity decrease. This Bachelor’s thesis discusses what causes employee displeasure in the case company, and what could be done in order to increase employee professional motivation and improve the situation accordingly. The authors of the thesis are aimed at building a new motivation strategy in the organization based on needs and desires of actual employees. In order to define what the motivating and demotivating factors are for the people working in Nonstop Autopesu, the theoretical discussion and the empirical study have been arranged. The literature review disclosed the main principals of personal and professional employee formation, the connection of internal and external motivating factors for an individual. The empirical research has been organized in February 2016 in form of a personal interview by using a qualitative method. Interviews were aimed at identifying problems associated with professional motivation at the workplace and employee actual needs and desires. The research has revealed that there truly is a problem with professional motivation in the case company. Employee complaints are mostly concerned the routine nature of a job, lack of growth opportunities and appreciation as well as informal communication and joy. In order to improve the situation accordingly, the development proposal has been suggested. The main idea of the proposal is to bring more meaningfulness to job and to adjust working conditions that would contribute to a motivation increasing together as one team where both managers and the employees will be engaged. The research problem has been solved. However, since no recommendations can guarantee an ideal, instant and permanent result, the situation will now be regularly monitored and continue to improve and adjust. The investigation will also be repeated after a period of time