UA-R-GC-1914-01-01-1986-05_Page-049

• • • XIII. Plan Year: The "plan year" is September 1 through August 31 of each year. Records for each participant to whom annuity contracts have been issued are maintained on the calendar year basis. TIAA-CREF sends each annuity owner a report of premiums and benefits summarizing the status of his or her annuity contracts as of December 31 of each year. Similar reports or benefit illustrations may be obtained by a TIAA-CREF annuity owner upon termination of employment or at any other time by writing directly to TIAA-CREF. XIV. Administrator: The University's New York Office, located at 866 United Nations Plaza, New York, New York 10017, U.S.A., is the Administrator of this plan, and is responsible for enrolling participants, sending Plan Contributions for each participant as premiums to annuity contracts issued on the participant's life, and for performing other duties required for the operation of the plan. The Administrator may designate in writing other persons to carry out duties under the plan. XV. Application for Benefits: Benefits provided by TIAA and CREF annuities to which Plan Contributions have been applied will be payable by TlAA-CREF upon receipt by TlAA-CREF of a satisfactorily completed application for benefits and supporting docu­ments. The necessary forms will be provided to the participant, the surviving spouse or the participants beneficiary by TlAA-CREF. XVI. Requests for Information and Other Procedures: Requests for information, and claims or service of legal process concerning eligibility, participation, contributions, or other aspects of the operation of the plan should be in writing and directed to the Administra­tor of this plan. If a written request or claim is denied, the Administrator shall, within a reasonable time, provide a written denial to the participant. It will