TANGGUNG JAWAB HUKUM PT. KERETA API INDONESIA TERHADAP KERUGIAN PENUMPANG AKIBAT KECELAKAAN KERETA API

This research titled Responsibility of PT. Kereta Api Indonesia (PT. KAI) Towards The Consumer’s Losses due to Rail Accidents. As the user of PT. KAI’s services, the passengers have the consumer rights based on Consumer Protection Laws. PT. KAI as the doer of business has the responsibilities of the consumers’ losses and disadvantages caused by rail accidents. Firstly, this research is aimed to find out how the compensatory implementation of PT. KAI due to the rail accidents that suffered by the passengers. Secondly, this research is aimed to find out is the compensatory which given by Jasa Raharja can be categorized as PT.KAI’s responsibility. The type of this research is empirical legal research. The approach which the researcher use is sociological jurisprudence by examine how the norms are implemented in the society. In fact, PT KAI as the business doer is not yet implements their responsibilities completely because the consumers’ rights are still unfilled yet. The compensatories are not implemented completely by PT. KAI, and the allowance from Jasa Raharja cannot be categorized as PT.KAI’s responsibilit