A research project was undertaken by a university library system to develop a sustainable user experience strategy. A task force was convened to conduct a pilot project with members from both libraries in the system to assess staffing responsibilities, guidelines, processes, and data-gathering procedures. The team tested an electronic resources list common to both libraries. In describing the methods employed by the task force in their research, this article outlines the benefits and drawbacks of staffing configurations to initiate user experience practices in an academic library setting.; This article has been accepted by the Journal of Library Administration on 10/13/2015. This is a preprint copy
Usability, user studies, and evaluating user experiences have been a part of academic libraries for ...
The university library is a large socio-technical system with a vital part to play in university lif...
Usability, user studies, and evaluating user experiences have been a part of academic libraries for ...
This article has been accepted by the Journal of Library Administration on 10/13/2015. This is a pre...
For a library, User Experience (UX) refers to studying the emotions and attitudes of its users regar...
Creative Commons LicenseA ten-person task force assessed staffing responsibilities, guidelines, proc...
For a library, User Experience (UX) refers to studying the emotions and attitudes of its users regar...
Creative Commons License; A ten-person task force assessed staffing responsibilities, guidelines, pr...
This article presents a mixed-methods study of the methods and maturity of user experience (UX) prac...
Paper presented at the International Symposium on User Experience (UX) hosted by the University of P...
Purpose - The purpose of this paper is to highlight a series of initiatives generated from, and mana...
Paper presented at the International Symposium on User Experience (UX) hosted by the University of P...
Keynote presentation presented at the International Symposium on User Experience (UX) hosted by the ...
Introduction. The aim of this thesis is to investigate problems that users face when using a library...
The university library has been called “the heart of a university”, but in the past has been describ...
Usability, user studies, and evaluating user experiences have been a part of academic libraries for ...
The university library is a large socio-technical system with a vital part to play in university lif...
Usability, user studies, and evaluating user experiences have been a part of academic libraries for ...
This article has been accepted by the Journal of Library Administration on 10/13/2015. This is a pre...
For a library, User Experience (UX) refers to studying the emotions and attitudes of its users regar...
Creative Commons LicenseA ten-person task force assessed staffing responsibilities, guidelines, proc...
For a library, User Experience (UX) refers to studying the emotions and attitudes of its users regar...
Creative Commons License; A ten-person task force assessed staffing responsibilities, guidelines, pr...
This article presents a mixed-methods study of the methods and maturity of user experience (UX) prac...
Paper presented at the International Symposium on User Experience (UX) hosted by the University of P...
Purpose - The purpose of this paper is to highlight a series of initiatives generated from, and mana...
Paper presented at the International Symposium on User Experience (UX) hosted by the University of P...
Keynote presentation presented at the International Symposium on User Experience (UX) hosted by the ...
Introduction. The aim of this thesis is to investigate problems that users face when using a library...
The university library has been called “the heart of a university”, but in the past has been describ...
Usability, user studies, and evaluating user experiences have been a part of academic libraries for ...
The university library is a large socio-technical system with a vital part to play in university lif...
Usability, user studies, and evaluating user experiences have been a part of academic libraries for ...