A Qualitative Study as to why employees voluntarily leave their employment with Boras CO Plc, a leading Financial Services Company in Ireland.

A certain amount of staff turnover is to be expected in every organisation, however when particularly high levels become a "norm" questions need to be asked. This study examines the factors that have led to an upward trend in the staff turnover levels in Boras CO Plc, a leading financial services company in operation here in Ireland. Generally the factors that contribute to high staff turnover can be described as controllable or uncontrollable. While management must be aware of the 'uncontrollable factors", such as an employee's decision to move from Dublin to Meath, the main focus should be on the controllable factors. Some examples of these are the recruitment practices of the organisation, the training provided to employees and the pay policies in place. What is important for organisations to know is that these factors can contribute either positively or negatively on staff turnover depending on the way the employment relationship is managed. In addition, this paper also looks at which of these factors makes the biggest impact of staff retention. Is pay still the main priority for employees, or are they more concerned with an opportunity to advance their career. By knowing the factors and knowing the part they play in staff turnover, a greater insight can be achieved by organisations which will hopefully result in them achieving more successful levels of staff retention