A Study Aiming to Identify the Factors that Lead to High Employee Turnover Within the Irish Hospitality Sector

The research explores the issues around employee retention and turnover in the hospitality industry. In today’s challenging economic environment it is important for organisations to make the most of the human resources that they have. The research focused on finding out why employees choose to leave the organisation. The research study aimed to obtain responses from a wide variety of workers in the hospitality industry. The research was conducted using primarily quantitative methods that contained qualitative aspects. To collect the data online questionnaires were used. The research found that the majority of employees left the hospitality industry because of a lack of work-life balance and the long unsocial hours that have to be worked by those employed within the industry. The study recommended that organisations take a total reward approach when rewarding employees in order to get the most out of them and keep them within the organisation. The research may be of interest to line managers, HR managers and owners of organisations within the industry