Library and Information Services Move Quickly Online in the COVID-19 Pandemics: A Mixed-Method Approach

Information professionals such as librarians are rapidly moving to streamline the resources and services related to Covid-19 for healthcare professionals and the general public through online and virtual services. The study attempts to assess library and information services delivery status and the role of librarians in service delivery during the COVID-19 pandemic. We adopted an embedded approach of mixed-method design to conduct the study. We assessed the academic libraries\u27 websites of the top five affected countries by a coronavirus to determine the ways of service delivery and evaluate the role of LIS professionals towards library & information service delivery in the COVID-19 scenario. Libraries may assume a significant job responsibility in giving trustworthy services in the Covid-19 pandemics. The results concluded that due to lock-down, librarians are following work from home policy and providing their services through online and virtual ways