Factors influencing organisational trust and knowledge sharing behaviour in MSC status companies

The knowledge of an employee is an important resource for the organisation and it is very vital for companies that employees share their knowledge. Knowledge sharing cannot happen easily, as it is an individual choice and can’t be forced. Previous studies have shown that organisational trust is a backbone of knowledge sharing behaviour. In this study, the new conceptual framework proposes drawing the relationship between factors that are influencing organisational trust and testing the relationships between organisational trust and knowledge sharing behaviour with a moderating effect of Multigenerational employees. This framework classified the most significant factors that influence knowledge sharing behaviour, both directly and indirectly, through an organisational trust. The research model of this study is built from an extensive review on the literature of knowledge management, organisational behaviour, sociology, phycology, trust, and management studies. Since there are very few in-depth studies specifically on trust and knowledge sharing in Malaysia, research on trust from an organisational perspective was consulted. This body of research has numerous and valuable studies on trust in organisations that assisted in helping to understand how trust develops knowledge sharing behaviour within an organisation’s structure in general. Moreover, how it applies to an organisation among different age groups. This study provides methodological contributions in the form of conceptualisations for organisational trust and knowledge sharing behaviour; in addition, it provides extra emphasis on analysis, by identifying the dimensions of knowledge sharing behaviour and organisational trust