Planning for Improvement: Leadership Development among University Administrators

Information on the professional development of university administrators is relatively sparse, yet effective leadership and management are essential to sustaining high quality environments for faculty, staff, and students. This chapter discusses the use of professional development plans and multi-source feedback among higher education administrators. Results from a large national study of university deans and department chairs are presented and practical strategies for improving leadership development and fostering positive organizational change are illustrated through case examples. Given the high cost of failed leadership, greater attention to the preparation, support, and evaluation of individuals serving in administrative leadership roles is likely to provide dividends to all involved