The situation in financial literacy in the EU

The aim of the diploma thesis is to explore the activities of the countries of the European Union in the district of financial literacy and to draw conclusions and eventually recommendations for the Czech Republic. At first, activities were detected in the district of financial literacy of the Czech Republic, Slovakia, Germany, Austria and New Zealand and consequently were drew conclusions. Severally countries have developed many projects for improving financial literacy, but financial literacy isn´t still equally high in these countries, as it was showed by research PISA 2012. Next, questionaire relevant to financial institutions was applied to inhabitants of South Bohemia. The research was evaluated graphically and statistically. For statistical evaluation was used test assessment of independence Chi-quadrat for contingent table. The results of own research are very disturbing. Inhabitants of South Bohemia lack knowledge of important financial notions, they don´t know the difference between debit and credit cards and they don´t know, what is the APRC. One of the important results of the questionaire includes trust of the people to staff of the branches of banks or insurance companies. These people would contacted with most respondents in the case of dissatisfaction with the course of financial services. Contrariwise, people behave distrust to financial advisors, a few respondents use their services. The results of research correspond to the general level of financial literacy in the Czech Republic, which was discovered by general methods based on researches of Czech National Bank or PISA before now