The requirements of users for social services in seniors houses

In the current population, a number of self-insufficient seniors have been increasing who need a help of other people (e.g. family) or by facilities with full-time social assistance. The Act concerning social services has brought numerous significant changes to social services system and among others, it defines activities which social services can provide individual facilities. This thesis presents a overview on problems of ageing process at senior-care facilities and points to possible risks in social service providing. The survey for this study was carried out in three retirement homes of the Social Services Centre in Tachov (Czech Republic) between December 2009 and January 2010. The information from persons was collected via moderated interviews. The main objective of this work is to find out and to compare requirements of residents in individual retirement homes as concerns social services, i.e. whether provided services are sufficient, or which services the seniors miss in the facilities. In the theoretical part of the thesis, I focus to the problem of ageing and associated consequences. I also analyze the problem of quality standards, especially its individual adjustment to users. One part of the thesis also deals with the description of the Social Services Centre in Tachov and the retirement homes that belong to its administration. The practical survey in this study compares requirements of the occupants in the individual retirement homes. The results of this thesis might be used to extend the offer of activities in retirement homes and this information can also motivate the personnel as well the management of these facilities